Product Safety Principles
September 1, 2017
1. Comply with laws, regulations, and corporate rules
We comply with the Consumer Products Safety Act and other related laws. Further, we exercise strict management according to our Code of Conduct, ensuring product safety.
2. Create and observe corporate rules
NAGASE & CO., LTD. has created and observed corporate rules regarding product safety. We continue to improve rules and practices, actively working to ensure the safety of customers who use our products.
3. Product Safety Promotion System
We have created an internal system to ensure that we comply with all product safety regulations, as well as our own company rules. This system covers safety in all aspects of our business processes: research, development, planning, design, production, import, sales, and after service. We conduct scheduled internal audits, adding employee training and/or revising company rules and systems as deemed necessary.
4. Preventing Accidents due to Misuse, etc.
NAGASE & CO., LTD. provides safety information and usage cautions helpful in preventing accidents caused by misuse or lack of care.
5. Accident Response
NAGASE & CO., LTD. takes all measures necessary to recall products and/or limit damages in the event of a product-related accident. At the same time, we gather information, quickly informing customers and related parties. We also file reports with relevant government agencies according to law.
6. Prevent Recurrence
In the event of a product-related accident, we research and identify the underlying cause, creating records that we use as a basis for preventing a recurrence.